A Complete Solution
Given that our global business began life in the West Midlands, it is perhaps not surprising that many of our customers are from within the automotive industry. Indeed, we have expanded over the decades to enable us to support our customers as they have grown. We work with many automotive manufacturers, often within the Tier 1 and Tier 2 sectors, to provide quality components that meet their exacting standards.
We can supply engineering fasteners, precision turned and machined components, casting, extrusions and forgings, pressing and fabrications, and plastic and rubber parts to customers across the world, from our distribution centres in the UK and Europe.
Standards
The automotive sector is continually subjected to change, as the pressure to produce zero-emission vehicles increases. This presents challenges right through from a manufacturing to end product. New products and new ways of reducing emissions give new requirements to our automotive customers. Our engineering knowledge and our ability to respond quickly and to be proactively solution-focused make us the ideal partner for this period of change. Our dedication to quality ensures that even with swift changes, you won’t lose the vital quality of your components. To this end, we have invested in our quality department to ensure that we can continually quality-check components to a high standard. Not only have we invested in resources, but we have invested in our teams, and are proud to be ISO 9001 certified. This ensures that our quality management system is designed to meet the needs of our customers and that we have the necessary processes in place to ensure that all components we supply meet the required specifications.
Quality Testing
We understand the need for quality, reliability and adaptability. Our dedication to ensuring the quality of our parts gives you the security of knowing that you are using high-quality, traceable and ethical parts in your manufacturing process. We have a global network of trusted partners, combined with extensive distribution centres so that we can stock hold a significant quantity of components. We offer direct line feed and Kanban solutions which can reduce operational costs, and give you a seamless supply chain. If you need additional services such as value analysis, value engineering, we can assist. Change is necessary to keep abreast with this new world. We can work with you to implement structured and sustainable change.
Customer Service
Customer service is integral to all that we do. Whether you work with us simply to procure one vital bolt for your supply chain, or work with us to overhaul your entire supply chain process, we provide the same high quality of customer service for which we are renowned. Our dedication to ensuring the quality of our components is reflected across all of our departments. We believe that quality should be present always, from a telephone call to a contract, we provide exemplary customer service at all times. We understand that running a business can be complex and daunting. Much of your time is spent dealing with finding solutions for problems that arise. We support all of our customers with their business problems, working with them to proactively find and implement solutions. We have invested heavily in our distribution centres so that we can grow with our customers, and continue to provide the same level of support for their businesses as they expand. Our support is scaled to our customers’ needs, from complete bespoke services to occasional procurement, we are always present to work with our customers to provide the level of support and solutions that they require.
Direct Line Feed
By utilising our direct line feed services, you can reduce many of the issues that can occur. Without the need to stock hold, you no longer have to attempt to predict future demand, tie up vital cash that could be better invested elsewhere, or use key personnel in stock management. Direct line feed will give you the flexibility that you need to be able to react quickly and effectively to an increasingly changeable world. Working with outsourced partners can help to reduce the resistance to change within an organisation. Change is necessary, but can be difficult to implement from internal teams, using an external team, increases impartiality and removes the emotion that change can generate.
TRUST
When you work with a company, you need to be able to rely on them. Having to chase suppliers is one of the main reasons why businesses come to us in the first place. A secure supply chain that you can rely on is essential to build stability in your business. Only from a stable supply chain can you create long-term sustainable growth. Being able to trust your supply chain, and hence the company managing this supply chain is vital. We pride ourselves on the level of customer service that we bring to all of our customers. We understand the importance of communication and collaboration in all aspects of our work. We will always work with you as your trusted partners, providing you with solutions, not problems.
Knowledge & Experience
At Olympus Global, we work with many automotive customers such as yourselves, who rely on us for the quality and efficiency that we bring. to their manufacturing. We pride ourselves on the professional service that we provide to all of our customers, bringing our engineering knowledge and our supply chain expertise to every project that we undertake.
