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Customer Service

Renowned Excellence

Customer service is integral to all that we do. Whether you work with us simply to procure one vital bolt for your supply chain, or work with us to overhaul your entire supply chain process, we provide the same high quality of customer service for which we are renowned. Our dedication to ensuring the quality of our components is reflected across all of our departments. We believe that quality should be present always, from a telephone call to a contract, we provide exemplary customer service at all times.


We understand that running a business can be complex and daunting. Much of your time is spent dealing with finding solutions for problems that arise. We support all of our customers with their business problems, working with them to proactively find and implement solutions. We have invested heavily in our distribution centres so that we can grow with our customers, and continue to provide the same level of support for their businesses as they expand. Our support is scaled to our customers’ needs, from complete bespoke services to occasional procurement, we are always present to work with our customers to provide the level of support and solutions that they require.


When you work with a company, you need to be able to rely on them. Having to chase suppliers is one of the main reasons why businesses come to us in the first place. A secure supply chain that you can rely on is essential to build stability in your business. Only from a stable supply chain can you create long-term sustainable growth. Being able to trust your supply chain, and hence the company managing this supply chain is vital. We pride ourselves on the level of customer service that we bring to all of our customers. We understand the importance of communication and collaboration in all aspects of our work. We will always work with you as your trusted partners, providing you with solutions, not problems.


At Olympus Global, we strive for quality right across our company. From the physical quality of our engineering fasteners to the quality of our customer service. In all that we do, we hold our professionalism and our dedication at the very centre. With our decades of experience, we work with customers across the world, providing quality supply chain management services from our UK and European distribution centres. We combine our in-depth engineering knowledge with our excellent communication to bring a complete quality service to all of our customers. Work with a company that you can trust, and work with the team at Olympus Global, bringing you exceptional quality every day.

Olympus Drive
Great Western Way
Great Bridge
Tipton, West Midlands

T +44 (0)121 5225600

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